We have deployed mobile and web products that grow at scale, from mobile applications to enterprise-grade platforms across a wide variety of industries.

I am pleased to recommend Sys Creations, we have assigned to this company already two projects and they was accomplished perfect — I like their organization of work, their initiative and support.

Lisbon, Teresa
CIO, Member of Board at ABC Norm Group
CASE STUDY

Introduction

It was a referral client hence we had to be more cautious as good words comes with a huge responsibility. We were approached to build a telehealth app for their paediatric division. The goal was to reduce in-person visits of kids to their facilities during the COVID-19 pandemic. But they were concerned about the app going obsolete after the pandemic. The organization wanted to retain users and keep growing the app even after the crisis was over.

1989

Founded

United Kingdom

Location

80k+

Project Size

10-15

Team Size
WHAT WE DID

Challenges & Goals

We spoke to our in-house expert medical consultants who were aware of the telehealth app market. Most of the patients install an app when they need it and completely forget about it. And the next time they need it, they install another app.

To solve this, we spoke to all the stakeholders. We spoke to parents, paediatricians, and the hospital management. The problem was apparent: telehealth apps usually didn’t provide value to the patients after the consultation.

CHALLENGES
  • Patients stopped using the app soon after download.
  • Patients were apprehensive to shift to a new telehealth app after using other apps.
  • The app was for paediatrics but was going to be used by parents.
GOALS
  • Getting patients to continue using the app even after the initial consultation.
  • Develop features that would improve app adoption.
  • Make an app that would be useful to the parents to help take care of their kids.
CASE STUDY DETAILS

Our Engagement

We created an app with a prime focus on telehealth, and also motivated patients to use it as routine. Our solution was built focusing on bringing value to them each day. It was sync between technology and the healthcare cycle that patients would love to engage.

The result of our innovative approach was an app that continues to gain users and retains them for a long period

TECHNOLOGY

Technologies We Utilized

By using the latest technology, multifaceted compliances we ensure our solutions are future-proof.

01

Adobe XD

We used Adobe XD for developing an app prototype that closely resembled the final product.

02

EMR

We used our proprietary HIPAA compliant EMR technology to store patient details securely.

03

VoIP

For enabling smooth video calls over the app.

04

AWS

To store patient data in the cloud- data security means a lot to us. The solution can be easily scaled up using AWS.

05

AI

Advanced artificial intelligence algorithms to provide accurate insights into patient’s behavior.

06

Android/iOS

For building the mobile apps and make sure we are there everywhere.

SEE IT IN ACTION

Project Media

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EVERYONE’S WISH LIST

Result

Write about the four key results and one-liner in each on what were the results derived from the project

01

Intuitive UI

Through multiple rounds of testing, we created a UI loved by patients and doctors alike- A holistic view with right connect & reduced complexity.

02

Consistent app usage

Focused on delivering experience, where patients continued to use the app long after the initial install.

03

Valued for organization and patients

Team bridged right solution & technology alignment, hence ended up providing value to each stakeholder involved.

04

Improved patient trust

Consistent communication between the organization and patients improved patients’ trust in the doctors and resulted in better adherence to medical recommendations.