What Makes Progyny a Successful Fertility Care Platform: 3 Lessons

Fertility Benefit Management: Progyny acts as a liaison between patients, employers, and fertility clinics. They handle insurance navigation, ensuring patients understand their coverage and out-of-pocket costs for fertility treatments.

Dedicated Care Coordinators: Progyny assigns patients with personal care coordinators who guide them through the entire fertility journey.

• Clinic selection based on location, success rates, and patient preferences.
• Treatment plan navigation, explaining different options and potential outcomes.
• Appointment scheduling and communication with clinics.

Technology Integration: They offer a patient portal or mobile app (depending on the specific plan) for secure communication with care coordinators, appointment scheduling, and access to educational resources.

Fertility Benefits Design and Implementation: Progyny partners with employers to design and implement comprehensive fertility benefits plans that can be customized to fit specific needs and budgets.

Reduced Costs: Progyny leverages their network and data to negotiate better rates with clinics and pharmacies, potentially reducing the overall cost of fertility care for employers offering the benefit.

Improved Employee Satisfaction: By offering fertility benefits, employers can attract and retain top talent, demonstrating a commitment to employee well-being and family building.

Data Analytics and Reporting: Progyny provides employers with anonymized data and reports to track program utilization and identify areas for potential cost savings.

Progyny focuses on making fertility treatments as smooth and supportive as possible for patients.

They don’t just offer an app; they provide dedicated Patient Care Advocates who give one-on-one support, education, and guidance throughout the entire process.

Their benefits are flexible and fair, ensuring that every member gets the care and support they need.

With over 1,000 providers in more than 650 locations, Progyny offers unmatched quality, access, and convenience.

These features show that putting patients first is Progyny’s top priority.

Progyny’s approach goes beyond just providing access to fertility services.

“Our business model is dependent upon providing value to employers. And cost is only one element of value. The other, more important element is the outcome. We are much more focused on the experience our providers provide to our patients and the outcomes they create,” said Progyny CEO, David Schlanger.

Progyny provides value-based care through data-driven methods, including utilization management, proactive outreach to members, and detailed client reporting that offers unique insights into member outcomes.

Many fertility startups miss the mark on digital experience. It’s not just about having a mobile app.

It’s about understanding people’s problems, addressing their concerns, and offering personalized solutions. Progyny excels in this area.

Their app keeps members connected wherever they are.

It offers secure messaging, appointment requests, Rx tracking, and educational resources—all with a few clicks.

While other apps like Ava focus on tracking biological indicators for fertility planning, Progyny’s app aims to remove the stress and confusion from finding fertility services.

In today’s digital world, not having your services online could leave you behind.

People’s lifestyles are changing—they want everything at their fingertips.

Creating a telemedicine app for your fertility care will enhance your patients’ experience and reduce your administrative workload.

This app connects reproductive endocrinologists and fertility specialists with patients through chat, voice calls, and video calls.

Patients can easily communicate with their care providers anytime, anywhere.

Additionally, the app allows specialists to access patients’ medical records, enabling them to deliver better care with ease.

Building an app won’t take much time, see how we develop a robust telemedicine app in just 60 days for our clients.

It’s great to offer a digital experience for your patients, but technology has advanced further with AI enhancing care.

Move beyond traditional methods and integrate AI into your telehealth app.

AI can transform fertility care by providing personalized treatment recommendations, predicting patient needs, and improving diagnostic accuracy.

Embracing AI will not only keep you ahead of the curve but also shape the future of fertility care.

However, healthcare is complex & challenging.

Giving your AI project to a new developer can cause serious issues. Only experts can help you navigate this landscape.

We’ve learned this from implementing AI solutions for our clients. With over 10 years as a healthcare-focused IT company, our experience has helped us tackle AI challenges successfully.

In the last two months, we’ve implemented five AI-driven telehealth solutions for our clients.