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Best Alternative You Can Consider If You Don’t Want to Pay $42/Month/Provider

This article is for two types of providers –

First, those who dare to ask – Is there any HIPAA-compliant telemedicine software that does not cost us a fee per month?

And second, those who believe – It is telemedicine software, not a Netflix account!

Is Not a Good Option?

Of course, it is a good option.

We appreciate the great engineering teams working relentlessly to build epic healthcare products.

However, not all healthcare settings and providers can find sense in

Reason 1:

Because it follows a subscription-based per-user pricing model.

(For clinics, they charge $42/month/provider + a $300 one-time setup fee!)

Meaning, you are liable for paying a fixed monthly subscription fee for each provider as long as you want to use its telemedicine software.

And the moment you stop paying, you are no longer able to use its software.

It is like a Netflix account.

Reason 2:

The other reason why some healthcare settings look for the best alternative is the lack of full customization options.

They do provide custom solutions however it costs a fortune – starting from $2000/month + $2000 one-time setup fee.

If you don’t want to pay this huge fee, you have to use what has built for everyone.

When is a good option?

So, is a good option for you if you are an individual healthcare provider and can be okay with pre-built telemedicine software to start with without customizing it as per your needs.

When is not a good option?

But if you are in a healthcare setting with several providers, might not make sense for you – due to the monthly subscription fee + no affordable customization options.

In such a case, you must explore the best alternative.

So, here it is.

Best Alternative

Well, being a healthcare IT company and serving the North American healthcare market for 8 years, we become very aware of the on-ground problems of providers when they acquire the tech.

Thus, during the pandemic time, we have allocated our best team of healthcare IT experts and built a HIPAA-compliant fully customizable white-label telemedicine mobile and web app.


One-time fee. No monthly or yearly fee.


Full app rights for an unlimited number of internal and external users for a lifetime.


Fully customizable as per your branding and operational needs.


Compliant with HIPAA, PHIPA, PIPEDA, GDPR.


Completely cloud-based, so a truly scalable app.


iOS, Android, and web app for patients & providers and web app for admin.


Equipped with advanced features like eSign, eReferral, ePrescription, eFax.


Can be integrated with your choice of EMR/EHR (we have in-house expertise).


Most modern UI/UX, inspired by the top 100 best healthcare apps

The following are the real screens of our white-label telemedicine platform. alternative

Customization Possibilities with Our Best Alternative

You must be already aware of the fact that telemedicine alone is no longer a thing patients would prefer.

What they expect is a 360-degree care experience from a telemedicine app which can only be delivered if there is an online pharmacy, remote patient monitoring, and healthcare eCommerce modules fitted on top of a telemedicine app module.

This is exactly what we deliver.

We deliver you flexible telemedicine software as a base that you can utilize to build a complete care delivery ecosystem by adding advanced care delivery modules on top of it or just using it as it is.

These advanced care delivery modules include:

  • Mental health telemedicine
  • Healthcare eCommerce
  • Remote patient monitoring
  • Telemedicine marketplace
  • Online pharmacy
  • Prescription skincare eCommerce

Must-Have Features of Telemedicine Apps You Should Consider while Looking for Alternative

There are several key features that a telemedicine app should have to be effective. Some of the most important features include:

Video and audio capabilities:

This allows patients and doctors to communicate in real-time, which is essential for providing remote care.

Secure messaging:

Patients and doctors should be able to exchange messages securely, to protect the confidentiality of medical information.

Appointment scheduling:

The app should allow patients to schedule appointments with their doctors, and should also allow doctors to manage their schedules.

Integration with electronic health records (EHR):

This can help to ensure that doctors have access to the most up-to-date information about their patients’ medical histories, medications, and other important details.

Real-time medical data:

The app should be able to capture and display medical data in real-time, such as heart rate, blood pressure, and other vital signs. This can help doctors to monitor their patient’s health remotely.

Payment processing:

The app should allow patients to pay for their telemedicine visits, either through the app itself or through a secure payment gateway.

Compatibility with different devices:

The app should be compatible with a range of devices, including smartphones, tablets, and desktop computers, to make it accessible to as many patients as possible.

User-friendly interface:

The app should be easy to use and navigate so that patients and doctors can quickly and easily access the features they need.

Should you consider Teladoc instead?

You can. It is also a good HIPAA-compliant telemedicine software.

However, the problem remains the same.

You would need to pay a monthly subscription fee per user.

And there is no customization option.

If they do, they charge huge for it.

In fact, the situation remains the same with almost 90% of the HIPAA-compliant telemedicine software.

Because, they all sell the SaaS product, not a white-label one!

And What About Source Code Ownership?

Well, this is the most tricky part.

If not today, you will require the source code tomorrow.

You can’t live on a lease for a lifetime!

Without acquiring the source code, what you acquire is just usage rights while keeping the ultimate control far away from you.

However, these SaaS products can never be able to share the source code ownership with you.

But we do.

We offer two options for acquiring the source code of our white-label telemedicine software.

Option 1: We host the software on your server. Thus, you enjoy a certain level of IP rights. At no extra cost.

Option 2: We give you the complete source code ownership, however, at an extra cost. But to make things easy and risk-free for you – we let you acquire the source code after using the software for months. If you find value, you can extend your investment for source code.

How to Get Started with Our Best and Teladoc Alternative?

We keep the process very straightforward.

Step #1: Let us know your interest through the Contact form – which you can see in the top right corner.

Step #2: We will get back to you within 2-4 hours and schedule a call for a live demo.

Step #3: We will give a live product demo and share its detailed pricing.

Step #4: If that suits you, we will sign an NDA and hear your custom needs.

Step #5: Our in-house development team customizes the platform as per your branding and operational needs.

Step #6: We will host the solution on your server and share its rights with you.