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Planning to Build a Lab Management Software? Get Answers to Your Top 8 Questions (We Will Also Reveal Our White-label Lab Portal!)

We welcome all of our healthcare clients with consultation sessions.

And if there is a client who belongs to the clinical laboratory world and is planning to build a digital solution for his lab, he always asks us these common questions.

These might be your questions too.

1. What can I and my patients do with a medical lab portal or lab management software?

Your customers (patients) benefits:

  • Online appointment booking
  • Appointment management
  • Online payment
  • Virtual waiting room
  • Patient profile
  • Online result access
  • Result alert by SMS or email
  • Tele-consultation if needed

Your (lab owner) benefits:

  • Online patient onboarding
  • Billing management
  • Patient data management
  • Direct result sharing with physicians
  • Inventory management
  • Documents management

2. How much does it cost to build lab management software or a lab patient portal?

Well, when it comes to cost, we can’t give you a precise number without knowing your requirements. But yes, we can give you a rough estimate.

Generally, developers charge on an hourly basis. And it takes them a different number of hours as per the type of lab management software you wish to build.

If full-fledged custom software or portal:

It takes easily 2000+ hours.

Why? Well, a full-fledged solution is armed with common, basic and advanced features. This software also needs to be integrated with EMR/EHR. There are several APIs that are also used in building full-fledged software.

If MVP version:

In the case of the MVP version, developers take at least 1000 hours. (An MVP version of the lab patient portal only contains basic and useful features.)

If you have a limited investment cap, we would recommend going for the MVP model. Once you test it in the real market or with real customers, add needed features or upgrade existing features.

This way, you can keep the financial risk to its lowest point.

3. Who will own the code after the delivery of the lab management solution?

In the case of custom development, you will own the code. And that matters the most, because,

Owning code means you can change UI/UX or add features to your product as per your flexibility. You can hire a new technical partner. You don’t have to always ask your current technical partner to add change in the product.

Most importantly, if something goes wrong in future, you can sell your product to anyone.

4. Will there be any operating cost to keep my lab patient portal running?

Yes, there always are operating costs, with any type of digital solution.

But it will be a fraction of what you are capable of earning with your lab management solution.

Operating costs include the cost of maintenance, cloud hosting, and API fees.

5. Which option is more ‘value for money’ in between an app, web portal and software for my lab?

To be honest, an app and software deliver more value than a web portal. However, the major factor which draws a line between these 3 options is the cost of development.

For instance, building an app for your lab costs almost double of a web portal. The same applies to software.

6. Can I be able to share lab results with healthcare providers?

Yes, you can. But it requires additional development as there is no direct way to online share lab results with doctors’ EMRs.

Because you might already know that an EMR lacks the capabilities of receiving data from outside of a fixed facility.

However, there is one solution called HRM (Health Report Manager).

Almost all popular EMRs in Canada have already implemented HRM. It provides the ability for EMRs to receive data from all sources.

But to send data from your lab to the EMR of a healthcare facility, you must integrate HRM with your lab management software.

With this, you can now be able to send lab results directly to healthcare providers’ EMRs from your lab portal.

In the case of EHR, you don’t require any 3rd party software for the purpose of integration as EHR is having native capabilities to receive data from outside of the organization. But that too requires  additional development.

7. Should my lab management software need to be compliant with data privacy laws?

Yes, it must be. Why?

Well, it collects, uses and shares the personal and clinical information of patients.

And that’s why there is one federal-level privacy law and multiple provincial-level privacy laws apply to your digital lab solution.

For instance, PIPEDA at the federal level in Canada and PHIPA in Ontario, HIA in Alberta.

Each of these laws has several technical and administrative regulations which you need to adhere to at any cost.

Otherwise, you will be liable for the hefty fine.

The only purpose of these laws is to ensure all healthcare entities have an adequate number of security measures in place to avoid a healthcare data breach.

8. What should I choose between – SaaS lab portal or custom development? 

To be honest, neither of these options worth your investment.

Let us explain.

Custom development will easily cost you more than $100,000.

Plus, it would take developers at least 6 months to build your lab portal.

And SaaS lab portal, well, it does not deliver you any way.

Because, it does not come with customization options. So, you have to use the software which is not built for you.

You also need to pay monthly or yearly fees.

And the moment you stop paying, you cannot access the software.

A white-label lab portal is the best solution here. That’s why we have invested our 2 years and best team to build first-of-its kind white-label no-code lab management software. 

Our no-code white-label lab portal: Fully customizable + No-code + One-time fee + Lifetime usage 

Yes. We charge one-time licensing fee and provide you with HIPAA-compliant lab management software for the lifetime usage.

You can use it with your unlimited number of users.

It is equipped with multi-user architecture or in other words it supports both B2B and B2C models.

This is why, you can invite your internal team members and patients to use the software with their individual dashboards.

Not only this but there is individual dashboard for patients’ caregivers too.

And as if this is not enough, you as a lab can invite your vendors and their team members to use the software.

This way, we help you streamline all your operations with just a single software.

And since it has no-code capabilities, you can configure it for any of your workflows without the knowledge of the coding.

The following are its real screen images. (Final screens might have some different as we customize the product for each customer to address their unique needs.)

white label lab portal

If you are interested to know more about it, let us know your interest. We will give you its live demo.