Quick Summary: A 42 years old professional named John, who cannot miss his diabetes medication, forgot to refill his prescription last night. The pills need to be taken with lunch.
At 8 am on his way to the office, he realized the missed medication and ordered the same with a quick snap using the Walgreens pharmacy app.
The medicines get delivered to an office within a few hours before lunch, he relaxes and adds, “it’s great to have a Walgreens pharmacy app, it bypasses the frustration of getting medication on time.”
On-demand medication apps are not new to us. But the trend spiked during the pandemic, as most people were restricted to staying at home. During such situations, the pharmacy app turns out to be saviors in concern with medication accessibility and affordability.
With such an app, users can buy their medicines at an affordable cost and get them delivered to their doorstep. Additionally, customers can save money with membership offers and discounts, connect with expert pharmacists and also claim medical insurance.
In this article, we will go through the Walgreens online app, its key features, the business model, and why you should count on SyS Creations to build a pharmacy app like Walgreens.
Walgreens business model and key features
Walgreens- An American company that is now a subsidiary of Walgreens Boots Alliance Inc., operates as the second-largest pharmacy store chain in the United States, after CVS Health. It provides a unique way that makes it dead simple to refill prescriptions.
The Walgreens online app is a hybrid of the second and third business models as its parent company WBA holds both Walgreens and Alliance Boots GmbH; also it has several other pharmaceutical manufacturing and distribution companies. So it takes the advantage of its partners to fulfill the customer’s requirement.
Other than medical products, Walgreens provides beauty products, fitness supplements, household essentials, goods and groceries, electronic, office essentials, photo prints services, contact lenses, eyeglasses, cards, and stationaries with a same-day pickup and delivery facility.
How does the Walgreens pharmacy app work?
To understand how Walgreens works, let’s have a look into its key features and functionalities.
How can you build an app like Walgreens pharmacy with the unique functionalities customized to your pharmacy needs?
Well, from what we know about the Walgreens pharmacy app; it’s clear that the app operates in the three segments:
- Nation-wide retail pharmacy
- Online pharma care and home essentials (pharmacy eCommerce)
- Online healthcare
Under the Online pharma care and home essential segment, prescription drugs account for 72% of the sales while only 28 % comes from retail sales (general merchandise, OTC medications, cosmetics, and groceries).
With competitors such as CVS Health (acquired Aetna) and Amazon (acquired Pill Pack), Walgreens’s retail business now has tough competitors and therefore the company has started offering on-demand digital health services after recognizing the opportunities in the digital healthcare sector.
If you are planning to build an app like Walgreens pharmacy you have an opportunity to redefine the previous business model with a more comprehensive approach by integrating the pharmacy with digital healthcare, support services, pharmacy eCommerce and additional features.
Here are additional functionalities that you can add to your app:
- Track real-time pharmacy inventory to avoid medication loss (for admins).
- In-app assistance to find medication interactions and medicine side effects.
- Schedule virtual appointments with the medical specialists with reminders.
- Integrate trackers to check vital signs and manage medications (for chronic patients).
- Gamification and reward to encourage medication adherence.
As every business has its unique way to offer better services to customers, you must add custom features that help you to stand out from the crowd.
Why should you count on us to build your next pharmacy app?
Mobile devices and innovations in healthcare technologies are providing convenience, consistency, quality, and security at an affordable cost in a more personalized way.
The technology defines how you provide digital health services to the customers. As healthcare IT experts, we offer services such as enterprise consultation, custom app designing and development, analytics, and QA testing across various platforms and devices.
Well, if you are not sure about how to choose your software product development company, just have a look at our offering, make a checklist for your requirements and decide whether we fit with your needs or not.