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A Guide to Medical App Development: Art of Building Winning HIPAA-compliant Healthcare Apps

Quick Summary – This blog will guide you through every intricate detail you need to know when it comes to developing a healthcare app. We help you to understand the cycle of medical app development, every intricate detail such as How to design your app?, What should be the pathway for app development? and how to be compliant when it comes to healthcare apps?

The emergence of healthcare apps has significantly changed the course of action of the healthcare Industry.

You may be thinking that these apps have only helped patients, but they are also actively used by hospitals and medical practitioners.

These apps have helped in the successful integration among the healthcare industry and medical professionals such as doctors, nurse practitioners, pharmacists, and laboratories.

Thinking about how users can keep a check on their medical conditions, diet, health records, and nutritions swiftly and effectively.

At the same time how physicians conduct examinations, check medical history and records of the patients at palms away.

What we see is that shortly these medical apps will continue to engage more actively in many medical and healthcare responsibilities.

Why let SyS Creations help you with Medical App Development?

We are an Ontario-based healthcare-focused innovative IT company that has been helping healthcare providers solve obstacles with game-changing technologies for 7 plus years.

We accommodate the best team of healthcare developers who have hands-on experience working with healthcare app designing and development.

The quality that separates us from the competition is that we cleverly utilize all the technologies for healthcare use cases and healthcare IT projects.

If you want to create a healthcare app that serves all your purposes including innovative healthcare needs, we have the 3E’s- Expertise, Expert, and Experience.

We also have expertise in building on-demand super app for patients.

In case you haven’t noticed, we only serve the healthcare industry with our healthcare-specific knowledge that helps us deliver successful healthcare solutions for the US market.

Medical app development lifecycle: Our 10 step methodology to develop the best applications

You may come across various repetitive cycles that most IT companies follow.

But, we at SyS Creations have curated a special medical app developmental cycle with the help of our expert team that brings vision to reality with ease.

  • Discovery – You have an idea, you come to us. We audit your ideas through a series of interactive sessions. Where we assess, create a plan of action as our team gets in touch with you and presents you a proposal for further development.
  • Workflows – So you signed off, now we get in touch with you and your team and its stakeholders discovering your requirements, and on those bases, our team produces a workflow structure to get your application running most efficiently.
  • Documentation – Now, based on our ‘discovery and workflow’ calls we come back to you with all the prepared documentation which contains different resources and an absolute dedicated team to your project.
  • UI/UX– Our team UI starts most efficiently with designing initial mock-ups defined from discovery and workflow. We focus on designing easy-to-understand and easy-to-navigate user-friendly UI/UX.
  • Development – Once you finalized the prototype design in the UI/UX stage. We move on to full-fledged design and development. With your application fully developed we don’t just deliver it to you like other IT companies.
  • QA – Our QA module is very intricate and looks into every inch of detail when it comes to finding bugs. Our QA testing comes in Basic, Intermediate, and Advanced Testing packages to provide the best quality application in the end.
  • Compliance Audit – We always make sure that your application is up to the healthcare IT safety standards making it HIPAA and PHIPA compliant.
  • Pilot – Works not done yet, we test the application for its user-friendliness. By demoing the application with the user group.
  • Launch – After all the pilots and your final approval the application is launched for general usage on downloading platforms like Playstore or App Store.
  • On-going Support – We believe in long-term relationships, and we stand true to that by providing ongoing support on technical and development fronts.

How to design your medical app? 5 best practices for UI/UX

An application design includes an amalgamation of User Interface (UI) and User experience(UX). So, to enhance user experience, one must design a UI that is easy to understand.

Using a proper color palette in Medical App development is important as colors influence the well-being and mood of the patients.

Color palette

Use responsive Icons. It naturally helps users to understand what stands behind them.

responsive Icons

Photos and illustrations can create a positive impression and a visually pleasant vibe.

Images and Photos

Simple interactive interfaces help users to intuitively understand what will be the resultant expectation after their certain interactions. At the same time arranging elements to make the app user-friendly.

UI consistency

ADA states that all electronic and information technology (websites and apps) must be accessible to people with disabilities.


Guide to Compliance: The fundamental to Information Security

Every medial app developed needs to comply with certain security and compliance rules and regulations to function.

The need for HIPAA. According to the U.S Department of Health and Human Services. Every citizen has the right to privacy and security of their certain health information. Prior to HIPAA there were no significant laws to protect information in the healthcare industry.

Thus, to be compliant with operating in the United States, your application must adhere to The Health Insurance Portability and Accountability Act (HIPAA) which protects the sensitive data of the patients.

This helps HIPAA to safeguard and control the access of PHI(Protected Health Information) to authorized personnel only.

Ensuring the availability and security of PHI to maintain the trust of practitioners and patients. Since HIPAA gave patients and health plan members access to the right to obtain copies of PHI.

Why HIPAA is important

HITECH was further introduced to increase the right to provide health and medical records in electronic form.

  • Using Unique user IDs
  • Emergency access procedure
  • Audit reports
  • Data transmission and data security

The general Security Rule requires covered entities to have adequate and appropriate administrative, technical, and physical safeguards for protecting e-PHI under HITECH. It involves Risk Analysis and Management, Information access management, audit and integrity control.

Also, according to the HITECH Act of 2009. HHS developed regulations relating to business associate contracts and business associate obligations.

More recently due to the Covid-19 pandemic, the HHS updated proactively those who fall under the HIPAA coverage. Saying, any covered healthcare provider looking forward to using audio-video communications technology.

To provide telehealth to patients can use any non-public facing remote communication product to communicate with the patients.

Further, the federal government released official documentation with updated penalties for HIPAA violations including a tiered structure of penalization that has been introduced starting from $25,000 for Tier1.

HIPAA Compliance Checklist (1)

If you are wondering, here is how do we execute HIPAA compliant medical app development: 

how to develop HIPAA compliant appp?

How do we select the best tech stack for your medical app development project? 

Tech stack not only defines the performance of the app but also the cost of overall development.

Most importantly, it influences your app’s future on the large scale.

The tech stack must be scalable in order to not make you invest more for optimizing the app’s performance when in future more number of users use the app.

At the same time, it must also be HIPAA compliant.

For instance, we recently worked on the healthcare eCommerce development project.

We had a option to choose Shopify as tech stack. However, we avoided it because of so many reasons. One of the reasons was that Shopify isn’t a HIPAA compliant.

So, coming to the main point, how do we select tech stack. Well, it involves a lot of discussions and brainstorming.

We have explained our tech stack selection process in a detailed blog with real-life case study.

Our Success Stories: Check out our case studies showcasing our achievements

We’ve been building custom medical mobile and web apps for more than 8 years. During this, we have worked on some of the most exciting healthcare projects which are currently saving costs, time and in fact lives too.

1. Healthcare IoT App

We have built an IoT-enabled medical app targeting seniors for America’s largest PACE provider. Using the app, providers can see real-time vital body data of patients recorded and shared automatically using Bluetooth by blood pressure monitor, pulse oximeter, blood glucose monitor. Click here to read the case study.

2. Custom telehealth app

Many telehealth apps fail because patients do not use them after a while. Yet, we launched a telehealth app that became the first of its kind loved by all patients. Read the full story in our case study section.

3. AI-based hospital management system

A hospital produces terabytes of data every day. Another feather in our cap was added. We created an AI-based efficient hospital management system and smoothened their workflow. Check out the full story here.

So, if you also have similar requirements for healthcare app development, let’s have a discussion. We will answer your questions around development, design, testing, compliance and give you a free quote.