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Top Pharmacy Technology Solutions to Digitally Transfer Your Pharmacy

Quick Summary: Pharmacies that are considered to be the backbone of the entire healthcare system have started evolving from the small medicine dispensary to the pharmaceutical care units. This shift is accelerated by the advancement in pharmacy technology solutions and the rising demand for personalized care.

Further, in the era of on-demand services, consumers’ expectations are rising for pharmacies. These expectations can not be fulfilled without the advanced technological support and their systematic integration with medical facilities, pharmacies, medicine manufacturers, and practitioners.

Let’s explore more about how pharmacies can meet the rising demand for technology-enabled care services.

How will pharmacies meet the demand of modern consumers?

Becoming successful in the pharmacy business is getting more challenging than ever. For most pharmacies, whether they are community-based, industrial, or individual, staying up to date is critical.

The principal task of modern pharmacies is to optimize the healthcare system outcome by providing secure, personally managed, high-quality patient care in the technology-enabled atmosphere supported by professionals in the healthcare industry.

But how will pharmacies fulfill this task where trends like personalizing care, changing regulation wellness, and transparent pricing are prominent?

Adoption of new technology is the only way that helps pharmacies to meet the modern consumer demand by,

  • Monitoring the patient adherence to medication
  • Medication delivery and management
  • Improving clinical performances
  • Meeting the regulatory compliance
  • Conducting business analytics
  • Delivering medicines on-demand

Overall, new pharmacy technology has the potential to improve different areas of the pharmacy business.

Top pharmacy technology solutions used in digital pharmacies

IT demand in the pharmacy industry is at an all-time high, due to its benefits such as the ability to automate information processing with high accuracy and efficiency, digital communication between the patient and pharmacies, reduced healthcare cost, improved remote care accessibility, etc.

Pharmacies need to stay relevant to the changing needs of the healthcare system. Here are the technologies that help pharmacies to stay up to date and relevant.

1. AI with ML and NLP

Artificial intelligence is the technology that enables machines to simulate human-like behaviour. There are two types of AI technologies that are gaining traction in digital healthcare.

  • Machine learning is the subset of AI that consists of techniques (algorithms) that help computer programs to figure out patterns and learn from them and make assumptions.
  • NLP (Natural Language Processing) uses a combination of expert rules and AI techniques to process unstructured data such as clinical notes, and transform it into structured data for more accurate searches/discovery and decision support.

Implementation benifits:

1. Medication management:

AI collects and analyzes complex health data and draws meaningful, previously undiscovered insights from it that help to improve,

  • Diagnostic and therapeutic decisions
  • Reduce the cost and time of medication-related tasks
  • Streamline the prior authorization process (for the drugs that requires approval)
  • Predicts the health risk of medication overdose

2. Monitor medication adherence:

AI technology can be used to monitor patient medication adherence and notify clinicians when intervention may be necessary using NLP and ML techniques at a low cost.

Medication nonadherence is a major cause of death in chronic patients and manually checking patient medication adherence is costly.

3. Automatically scheduling of follow-ups and access therapy progress:

Taking patient follow-up is mandatory to trace medication’s progress. However, most of the time it never happens due to time constraints and inconvenience.

AI can help with scheduling patient appointments by dynamically sending them text messages for reminder hours before the scheduled appointments. Thus it reduces the patient’s inconvenience to wait for long.

2. IoT

Internet of things also called IoTs is a physical network of internet-enabled devices that facilitates cross-device communication.

In the pharmacy business, IoT can be used in the following areas of the pharma business:

  • Industrial mechanics and maintenance: IoT monitoring sensors can catch real-time status information of industrial devices and automatically feed them into a single dashboard.
  • Medication tracking and management: Connected devices can easily track the availability and medications in real-time enabling better inventory control at a low cost.
  • Logistics and supply chain: The ability to monitor and track medication throughout the supply chain provides better visibility and control over your medication supply and device inventory. It can track things such as how many medicines have reached expiration, how much more medications are needed.
  • Regulatory compliance: Connected devices help to establish the quality of standards by automatically sending information that effectively reduces manual paperwork and eliminates human errors. So that all the pharma processes can be kept well documented and up to date to meet regulatory compliance.
  • Improves patient adherence to medications: IoT impacts patient adherence to medication in a positive way through the number of different IoT-enabled solutions. Connected devices with sensors such as smartwatches not only monitor medication adherence but also send reminders to take pills on time.

3. RPA

RPA software is integrated with computer software to eliminate repetitive tasks, perform complex calculations and execute decisions. Dedicated software bots are programmed to work in the background to perform specific tasks such as sending and receiving responses to human queries by processing input information, data entry, and using rules and commands previously written in the program.

RPA is used in different areas in the pharma industry. Some of its implementations areas include:

  • Business process management: RPA is a part of business process management in the pharma industry. It optimizes the long and tedious business processes by automating either the entire process or a few fragments of it.
  • Supply chain and inventory management with RPA: Multiple processes in the supply chain and inventory management can be automated with the use of RPA, such as supply chain demand planning, purchase order management, invoice management and return and refund processing.

4. Blockchain

Blockchain is the future technology that works as a distributed ledger under the decentralized database providing users with an unprecedented level of data security and integrity.

Here are the few implementations of blockchain technology in the pharma industry:

  • Improves supply chain transparency: Blockchain can be used to meet the Drug Supply Chain Security Act to improve the transparency in the supply chain and patient safety.
  • Patient access to accurate drug information: The patient can scan the code on the drug packet and access accurate product information eliminating the chances of buying duplicate products.

5. Big data and analytics

Big data analytics is the computer science concept that defines the accumulation and analysis of data that is huge in quantity. This data can be accessed from the records, which are then analyzed to draw future insights.

The technology has multiple implementations in the pharmaceutical sector:

  • Deeper drug insights: To manage drug supply successfully, pharmacies need better insights into the medication supply and delivery. Big data analytics gives accurate and deeper insights about the expiring stocks, diversion risk, and medication shortage so that one can make better decisions for inventory optimization.
  • Benchmarking performance: Big data analytics can be used to measure business performance against industry benchmarks against medication usage trends. Better analytics drives smarter purchasing decisions, optimize inventory management, and help to overcome supply chain challenges.

Types of healthcare apps or web solutions pharmacies can build using these technologies

There is a huge demand for pharmacy apps due to the growing trend of contactless shopping. Moreover, such an app provides meaningful resources that are useful for both doctors and patients.

A pharmacy app can be built to target the specific needs of customers.

1. Medical reference application

The app includes a list that helps to diagnose disease, treatment methods, symptoms of diseases, and answers to the popular frequently asked questions and so on. Such apps are beneficial for clinicians, medical professionals, and patients in various ways.

The key features of such an app include:

  • Patient and clinicians profiling
  • Easy search and filtering to find and understand the symptoms of diseases
  • Find out which doctors to consult
  • Quick answers to clinicians questions
  • Earn and track free CME/ CPD and CE credits
  • Optimized medical calculator
  • Bookmark and history
  • Notification and reminder
  • Pill refill
  • Share information through files and graphics with patients and colleagues

Example: Epocrates, Skyscape and UpToDate

2. Drug guide app

The app offers detailed information about the medicines that help medical experts in in-depth drug analysis.

The key features of the app include:

  • Search tool to find the drugs and related info
  • Advanced filter
  • Camera search
  • Voice search
  • Learning tools and material
  • Huge data of drugs, supplements, and herbal products
  • Detailed information about the drug approvals from FDA

Example: I.V Drug handbook, Medscape

3. Medication prescriber app

To buy some medicines, a patient needs a prescription from a doctor or physician. Medication prescriber apps help patients to deal with prescribed medications with maximum comfort and at the lowest cost.

Key features of Medication prescriber app:

  • Search bar to find the drugs
  • Pharmacy medication consultation
  • Show Medication pricing and discount
  • Edit prescription details
  • Pill refilling and medication reminder
  • Quick messages to pharmacy store
  • Search nearby pharmacy store

Example: Healthera, RxSaver

4. Medication delivery app

These are the online mobile drug stores that can be individual or a chain of several drug dispensaries. The app acts as an intermediary between the sellers and buyers. Such app offers several useful features for the patients such as:

  • Online purchasing of medicine 24/7
  • Patient account and configuration setting
  • Order tracking
  • Monthly medication Refill
  • Assessment test for disease diagnosis
  • Consult doctors online
  • Access to health information
  • Money-saving medication deals
  • Easy replacement

Example: NetMed and PharmaEasy

5. Pharmacist app

The app is more focused on the pharmacist and helps them by accurately presenting drug information without any bias. It provides information such as medication solutions, clinical monographs, medicine content, and drug cost.

The app has basic features such as:

  • Wide range of clinical charts
  • Medical calculators
  • Drug updates and daily news
  • Interaction checker
  • Medication organizer
  • Quick search function
  • Favourites
  • Notification and alerts

Example: Pocket Pharmacist

Get prepared to deliver digital pharmacy experience with SyS Creations – a pharmacy technology company

The future of pharmacy is highly influenced by modern technologies as the consumers are more used to mobile technologies. The patient prefers convenience while purchasing medication, tracking health improvement, and getting consultation from the doctors and physicians.

Pharmacies need digital tools to interact with and engage patients, track business performance, get business insights, and more.

If you are planning to build the best pharmacy technology solution that can improve the outcomes of your business and patient health, you can count on our healthcare-specific expertise.

We are a healthcare-focused IT company with experience of 7+ years in healthcare app development, consultation, analysis, designing and IT support.

Our team of experts includes consultation specialists, app designers, developers, and business analysts to guide you in transforming your business ideas into reality.

Most importantly, we also accommodate healthcare professionals to understand and implement clinically-approved pharmacy tech solutions.