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White-Label Telemedicine App: Features, Functionalities & Demo

It’s good news. As we bring you an opportunity to have your very own telehealth app.

But, what is so good about it? Well, for starters it costs way less than any custom-built app.

We at SyS Creations give you a bundle of features to choose from and most importantly, it will represent your brand.

Our team of healthcare tech, business, and compliance experts has built a white-label telemedicine app (for web and mobile).

And in this blog, we’ll tell you everything about it.

But before jumping into that, let us share the real-screen images and its live demo links so that you can get a visual experience of our solution!

Take a sneak peek into our white-label telemedicine app

(Please note: The demo we provided is a telemedicine web app. But if you want to explore the mobile app, we have also provided its real-screen images in this blog. So, as per your need, you can either acquire both or individually.)

1. Admin Portal

Admin portal demo

Where –

  • Username:
  • Password: Admin@123
  • OTP (2-factor auth code): 123456

2. Patient side portal

Telemedicine app demo for patient

3. Provider portal

Telemedicine app demo for providers

What is a white-label telemedicine app?

White-label apps are increasingly becoming popular in the market among many start-ups and businesses.

It also saves you the time and pain of coding an app from the ground up.

A white-label telemedicine app is a generic built ready-to-use solution that you can customize according to your unique needs.

In other words, the company (who has built a white-label app) customize it, rebrand it, and deliver it to you.

And since the app is ready, the customization process will not take weeks to perform.

This way, you’ll acquire a telemedicine app that is specifically designed according to your – technical, business, and compliance goals.

Why did we launch it? Our vision

It all started with an idea to make a telehealth platform an affordable station for every individual because we knew how insanely a custom-built app can be.

We gathered our team of experts and started to percolate on the idea, and after substantial research, we achieved the quantum leap.

So, that any medicare provider, startup, hospital, and other app development company can derive burgeon benefits from it.

At the same time, SyS Creations always had an innate vision to give something of essential use to the healthcare community, which led us to work through this vision.

And soon, this vision became our mission.

Its journey to excellence from an idea – we launched it in the middle of a pandemic!

Our vision of a white-label telemedicine app that spawned 3 years ago came into its existence in 2020 when the world had experienced the COVID-19 outbreak.

At that time, the healthcare sector took a huge bump. And the need for healthcare increased as distance communication solutions increased in demand.

The following is the complete journey to excellence from an idea!

March 2020

SyS Creations’ white-label telemedicine app first went live in March 2020. With the prominent advent of the first COVID-19 wave around the world.

May 2020

By May 2020, our feedback was up by a staggering 68%. And during the same month, the demand for our telehealth app went up by 32.6%.

June-July 2020

For the next two months, we again set up our expert team and started to add customization options and a more extensive set of features based on our current client feedback and suggestions.

July 2020

During this frame of time, we even provided our white-label telemedicine app to a child-care NGO for free of cost so that underprivileged children can get regular healthcare services.

August 2020

Once again, in August, as the pandemic peaked and the world was silenced with the lockdown, we were making sure that a home for the elderly US was receiving regular healthcare consultancy, medications, and monitored health data from our white-label telehealth app free of cost.

September-mid November 2020

The feedback and responses were skyrocketing throughout this period. And our creative minds at SyS Creations sparkled once again. And after 3 months of extensive research yet again proved fruitful.

December 2020

As we launched our white-label telemedicine app version 2.1 in the pilot in December 2020 and finally launched the perfect version after adjusting a few tweaks from the pilot launch as version 2.1 in February 2021.

January-December 2021

We added several wellness features and make it compatible with other EHR/EMR by upgrading it with the vision to make it post-pandemic ready. This is what we named version 3.0!

February 2022

The current version 3.0 has again proven successful and we hope to come up with 3.0 by the end of this year with some very advanced features such as remote patient monitoring.

Explore real-screen images of our white-label telehealth app (mobile version)

For a better understanding, we have split app images into two segments: patient and provider

So, let’s explore it in detail.

1. Patient app

The very first thing you see when you open the app. Displaying all the tools and widgets you need to get by efficiently for your telehealth session.

Welcome window

This section covers all your telehealth care including your user healthcare ID, and SyS Creations security shield option. You can personalize your dashboard, book appointments, and get support from us.

Profile page

Check, cancel, create, and schedule a database for all your Physicians’ appointments in one place without the hassle of remembering.

Customize your appointment

Your inbuilt daily health and activity tracker. To keep you healthy and motivated.

Activity tracker

Easy login process with your personalized 4-digit PIN access code. Highly secure.

Login page

2. Doctors app

Our white-label telemedicine app has a well-managed calendar feature to make physicians’ daily consultancy schedules remain hassle-free.

Daily Schedule

We provide you with state-of-the-art report analytical features for doctors to track your daily, weekly, monthly, quarterly, and yearly progression.

Analyzing Report

Special referral sections to keep a record of rewards and bonuses. When you refer your patient through our app. And even get rewards for referrals.

Rewards tracker

Easy to use and track interface specifically designed for Physicians to lessen the office work and documentation burden.

Daily Progress

Well-alphabetized and curated patient database management.

Patients directory

Top features of our white-label telemedicine app

We do not just provide you with a white-label solution.

But we also provide a bundle of customized features for both the Users and Doctors.

Some of those examples are here:

White-label telemedicine app features

The integration capabilities of our white-label telehealth app

Being a healthcare-focused IT company, we know how integration can help providers to perform more efficient and patient-centered care.

That’s the reason, we are dedicated to delivering a telemedicine solution that allows seamless integration capabilities.

You can integrate several health tech solutions such as –

  • EMR/EHR integration
  • IoT integration
  • LIS, HIS, PACS, etc.

And if you are looking to integrate it with the absolve solutions, don’t worry we got you covered.

Our dedicated and knowledgeable team of health tech integration experts will make sure you are not left hanging.

For physicians to gain access to patients, medical data on telemedicine platforms can be an excruciating task.

📌 Explore our expertise in: EMR/EHR integration solutions

Is our white-label telemedicine solutions app compliant with privacy laws like HIPAA?

Absolutely, yes!

Compliance can be a tricky play and when you approach compliant consultants, the bill can be quite draining on your finances.

But, with SyS Creations you can rest assured about compliance.

Because our white-label telemedicine app is already compliant with several data privacy and security laws such as – HIPAA, PHIPA, PIPEDA, etc.

And the best part about it all is that we don’t charge separately for it.

Who can use our white-label telemedicine app?

Since it is a customization scope, anyone can derive multiple benefits from it.

This may include,

Healthcare providers (GP, psychiatrists, physiotherapists, gynecologists, dentists, dietitians, cardiologists, vets, etc.)

📌 Explore our useful resource: Telemedicine software for providers

The benefits of acquiring our white-label telehealth app

In one sentence – our solution is time, cost, and effort-saving.

Here is how.

  • Since the app is ready-to-use, it cuts down development time and costs by up to 80%.
  • You don’t need to spend extra on compliance as the app is already compliant.
  • It has in-built ePrescription and sick note features.
  • It comes up with HIPAA compliant document storage.
  • The seamless integration capabilities
  • Has user-friendly interface
  • Your own branded telemedicine app.
  • 360° freedom over customization

Looking for a customized white-label telemedicine app? This is how we deliver it

The telemedicine app is ready.

You can start your virtual care practices right away.

But if you want to customize our solution, here is how we deliver it to you.

Once you come to us with an idea. We will assess it and carry out a series of virtual and face-to-face meetings with you. Once the plan is finalized we will present you with a proposal.

After thoroughly understanding your requirements and finalizing the contract. We will form a dedicated team of healthcare-specific experts to execute your project.

The team would have developers, designers, compliance specialists, business analysts, and client managers.

Putting all the best healthcare practices to use. Our designers will start working on your UI/UX designs – once the mockups are approved by you.

Our team of developers starts full-fledged designing. Considering user journeys that aid them in designing user-engaged (minimum effort) telemedicine apps.

We use clean code architecture to help minimize error deployment.

The QA team tests the developed platform on various environments and devices.

At this point, if you like to access and play around with the white-label telemedicine app, we will provide you with testing credentials.

While our compliance team makes sure there are no privacy issues and – the code and app are compliant with the data privacy and security laws.

Before finally launching the app we test your app with dummy users by piloting. To give you a general idea about navigation and training in front of the admin and user panel.

SyS Creations makes sure to provide continuous support as technology can be tricky sometimes.

So, don’t hesitate to reach out to us.

In case you still can’t understand, the following image will help you to understand the approach.

Telemedicine app development approach

FAQs: An insight into some queries we addressed with white-label telemedicine solutions

1. Does telehealth have to be video?

Not necessarily, telehealth can be provided through videos, audio, and text. As long as HIPAA compliance is being followed.

2. Are telemedicine sessions recorded?

No, the only things that are recorded are your health data, prescription, and only diagnostics information.

3. Which is the best telehealth app?

There are several best telemedicine apps including Maple, Amwell, MDLIVE, Doctor On Demand etc.

4. What can be treated with telemedicine?

All kinds of common medical conditions can be treated with telemedicine. Like, common cold, infections, asthma, arthritis, flu, insect bites, allergies, and many more.

5. How much does the telehealth app operating cost?

You cannot directly put a price for a telehealth app. While operating cost does incur for an app to function fully.

The operating cost includes:

  • App maintenance
  • API fees(communication, payment)
  • Customer service
  • Onboarding doctors and users
  • Marketing costs
  • Staff management and recruitment