• 24/7 healthcare services via text and video call from the website and mobile app
• Simply find the doctor and book an appointment
• Enter the symptom and the medical expert will contact you in a mean-time
• Reliable medical advice from the top-rated healthcare specialist
• Health tips videos for the patient and medical staff
• Medical directory to find the healthcare expert across the UAE
• Get the encyclopedia for the medical laboratory information
• Medical calculator for the patient that includes – heart rate, calories, body mass, height-to-age ratio, blood pressure, pregnancy due date, and diabetes.
• Calculator for the medical expert which contains – the risk of breast cancer, chest pain score, and weight to age ratio.
• Free medical questions and answers from the healthcare experts
• Detailed medical examination and treatment during pregnancy
• Daily medical news and articles
• Encyclopedia of medicine with detailed medicine and treatment information
• Specialized terminology for medical terms

Their plan is,

• Want to expand the online pharmacy services in the UAE
• Boost the diagnostics centers to deliver the ideal primary care solution
• Boost telehealth services by enhancing quality care and reducing overall healthcare services costs.
• They want to increase the investment in AI and ML to allow medical experts to deliver more specific diagnostic and prescription solutions.

• Healthcare experts can easily deliver the medical support
• Medical experts can constantly monitor the patient’s medication to provide quality care.
• The pharmacy app offers insights into the patient’s medication.
• It reduces the risk of medication errors.
• AI support helps to track and manage patient data.
• Medication advice from the expert
• On-time medicine deliver to the patient at their homeplace

• More profitable drug business opportunity
• You can offer personalized medicine offers for the patient.
• Features such as – subscription and free delivery can boost your online drug store business.
• Remote medicine delivery attracts more customers
• Patients can effortlessly communicate with the medical expert, clinic, and lab.
• Patients can safely share their prescription and medical history directly with the health care specialist.
• The online pharmacy app is the ideal solution for a patient with a chronic condition.
• There is less competition in the UAE for the online pharmacy store.
• Buying medicine from online pharmacies costs less than the physical drug store.

• Registration/Login
• Dashboard
• Edit profile
• Upload document and prescription
• Search pharmacy store
• Favorite drug store
• Information about the medicine
• Direct contact to the medical store and healthcare expert
• Shopping cart to edit the medicine order
• Track your order
• Repeat the previous order
• The fast and secure payment process
• Technical support

• Intuitive dashboard
• Simple inventory management
• Delivery location
• Manage orders
• Manage clients and supplies
• Order notification via text and email
• Manage and track earnings
• Powerful insights
• Direct contact with patient via text and call
• Daily, weekly, monthly, and yearly report
• Technical support

Aster is the leading pharmacy chain in the UAE.

As an online pharmacy store, Aster offers children’s supplements, special supplements, nutritional products, and home care products.

The features of Aster online pharmacy include – a dashboard, shopping cart, product category, brand, offers, and track order.

Life Pharmacy is the largest healthcare retailer in middle-east.

As a leading pharmacy service provider, they provide various products and services such as – medicines, beauty care, mother & baby products, sports nutrition, personal care, home care, and preventive care products.

The web and mobile app features include – register/login, wishlist, shopping cart, shopping categories, offers, brands, book home PCR test, and prescription delivery.

BinSina offers multiple products as an online pharmacy store.

The product contains – supplements & vitamins, personal care, baby & maternity care, skin care, cosmetic, fitness, and home care products.

The web app feature includes – a search option, product category, wishlist, shopping cart, offers, and brand purchases.

• The complexity of the app
• The number of features
• Integrations requirements
• The hourly rate of the developers
• Workflow requirements and their complexity
• Compliance needs

Good customer service is the key to customer retention.

Providing an effective and timely response to customer queries builds trust and loyalty.

This can result in repeat business and positive word-of-mouth referrals.

Reputation is critical in the medical industry.

A good reputation attracts new patients and customers while a bad reputation can deter them.

By providing exceptional customer service, you can manage your reputation and ensure that patients have a positive experience with your practice.

Satisfied patients are more likely to return for follow-up care.

They may even refer your practice to others.

You can build a loyal patient base by actively listening to their concerns, addressing their needs, and providing personalized attention.

Good customer service can set your practice apart from competitors.

In the crowded medical industry, patients have many options for care.

By offering exceptional service, you can differentiate yourself from other providers and attract more patients.