Things get expensive from here.

Salesforce’s healthcare version of CRM costs a whopping $300/user/month.

And its higher version costs as high as $450/user/month.

If a healthcare entity, for example, has 20 users, paying $300 for each user (total $6000) per month or annually $72000 is not a rational idea.

(Ironically, you could build your own version of custom healthcare CRM by investing around or less than $100,000 – for exclusively you with complete source code ownership!)

Not only this but these plans are decided very strategically.

The costlier plan – the unlimited one – is equipped with a higher level of support.

So, healthcare entities must go for it to ensure they receive support when they want and thus can achieve business continuity.

You must hire Salesforce engineers to customize the CRM as per your needs.

If you think you will skip the customization, you cannot.

Because, in healthcare, the one-fits-all approach does not work.

Understand the fact. Salesforce’s healthcare CRM is not built for you.

So, you need to fine-tune it as per your business operations and workflows to actually start using it.

And it also requires experts and expertise. So, you have to bear the cost here too.

In most cases, Salesforce includes all of these costs in a bundle.

You must purchase that bundle to avail the best price and offers.

(If you think that Salesforce customization and configuration are the same things and by going for only one, you can save money, you are wrong. Both are different things and you would require both.)

This is weird. Salesforce is selling security-as-a-product.

It is called Salesforce Shield.

You need to pay extra to ensure your healthcare CRM is secure with security features – even though Salesforce claims that its healthcare CRM is HIPAA-compliant!

• It is built exclusively for the healthcare industry – from scratch.
• It comes with your own branding.
• Further customization can be made upon your request.
• It is a no-code platform. Meaning, you can configure it for any of your workflows by yourself.
• It is HIPAA compliant. It is already secure. We don’t charge extra for it.
• You can even launch your eCommerce store and manage it on the go.
• It has the most modern and healthcare-friendly UI/UX.
• It supports multi-user architecture. Meaning, different dashboards for you, your team, your patients, your patients’ caregivers, your vendors, and your vendors’ team members.

Since it supports both B2B and B2C models, you can create both – patients’ and vendors’ profiles.

The moment you create their profiles, they receive an invitation.

By accepting it, they can start using their dashboards.

For each patient and vendor, you can set permissions and manage them from your master dashboard. (We will explore this feature later in detail.)

The process of creating either a patient profile or a vendor profile is the same.

However, the fields you have to add data into are different.

While creating a vendor/patient profile, you can allocate your team members to work with that vendor/patient.

In other words, your allocated team members – from their dashboards – can work with the vendor/patient and perform your allowed operations.

From the ‘user management’ feature of our alternative to Salesforce Health Cloud, you can add and manage your team members.

If a user has permission, he/she can easily chat with external and internal team members.

The best thing about this feature is that a user receives an email notification when there is a message from other team members in a chat.

And from that email itself, the user can reply which reflects automatically on the CRM.

You can upload several important documents under the profile of each patient and vendor.

Not only this but you can also set to whom and when you would like to send automatic notifications before or after a certain date of document expiry using our best alternative to Salesforce for healthcare.

This way, you can always make sure that documents are up-to-date all the time.

A team member can assign tasks to another team member under the profile of each patient or vendor – if both of those team members are associated with that patient or vendor.

And from that patient’s or vendor’s profile, associated internal users can see all the assigned, completed, and ongoing tasks.

There is an embedded chat window here too so that the team can communicate if anyone has any doubts regarding that task.

As discussed, you can add and manage your internal users and even your vendors’ users. (Your vendors’ can also add their internal users from their dashboards.)

However, the major thing is, you can set permissions for each of the users at a very micro-level.

For instance, for every feature of the CRM, you can set Edit, Delete, and View permissions.

To not make you select and deselect each feature and its micro-permission levels every time you add a user, we have added a ‘permission grouping’ feature.

With it, you can create a permission group by selecting all permissions for just one time.

So, next time when you want to give permissions to any user, you just need to select that permission group name from the dropdown list.

With that – all of the given permissions under that group name will be given to that user automatically.

That’s the reason, we called it our solution the best Salesforce Health Cloud alternative.

You can set up notifications for several tasks (whether it’s regarding a patient or team members).

For example,

• Daily checks
• Medication tracker
• Patient onboarding and discharge
• Daily activities
• Document expiry
• Patient data recording
• Contract expiry

But what makes it special is that – you can customize everything in it.

Be it content or trigger amounts, it simply helps you create your own notification ecosystem!

• Patient portal solution
• Scheduling management
• Product management
• Inventory management
• Warehouse management
• Parallel browsing of multiple profiles
• Hotkeys
• Automate approval workflow
• Two-factor authentication
• Automatic logout
• Launch and run eCommerce stores
• Vendor management
• Contract management solution for healthcare

• Patient management/patient data management
• Vendor management/vendor contract management
• Patient engagement
• Patient relationship management
• Patient portal/lab portal
• Patient recruitment & management for clinical trial
• Medical ordering system
• Clinical collaboration and communication
• Healthcare asset management
• Healthcare supply chain management
• Medical inventory management
• Home care management
• Medical practice management solution
• Healthcare staff management
• Healthcare eCommerce website builder and management

It helps healthcare providers to deliver personalized and seamless care to their patients, by keeping track of patient needs, medical history, and more.

It helps healthcare providers to engage patients in their own care by streamlining communication, providing real-time updates on their care approach, and offering care-centric education.

By automating administrative processes, such as scheduling and billing, CRM helps healthcare professionals to reduce costs, improve efficiency, and free up staff time for more patient-focused approach.

CRM helps healthcare settings to easily collect and analyze patient data, such as medical history and outcomes, which can be used to improve care delivery and patient outcomes.

By delivering exceptional care experiences, healthcare providers can build trust and loyalty with their patients, which can lead to increased patient retention and positive word-of-mouth referrals.

CRM can help healthcare providers to comply with regulations, such as HIPAA, by providing secure and confidential patient data management.

Step 1: Let us know your interest. We will get back to you within 2-6 hours and give you the live free product demo along with its pricing details.

Step 2: If it suits you, we will hear your customization needs.

Step 3: Our team will customize the product as per your operational and branding needs.

Step 4: We will test the newly added UI/UX elements and other features.

Step 5: We will train you to get everything out of that software and share the usage rights for a lifetime.

Step 6: This entire process will take a maximum of 45-60 business days.